A useful inspection starts with a clear description of the goods you have ordered. Start of Smart coordinates checks against your purchase specifications, approved sample and packing instructions, then reports the findings for your review.

We can discuss a standalone inspection with an existing supplier or include quality checks within a wider sourcing and buying service.

A checklist built around your product

  • Models and quantities: the item references, variants and quantities available for inspection.
  • Appearance and workmanship: agreed finishes, visible condition, assembly and relevant details.
  • Dimensions: the measurements and tolerances specified in your order.
  • Function: practical demonstrations or checks agreed for the product, with the equipment and access needed.
  • Packaging: carton markings, labels, accessories, instructions and packing arrangements.

A chair, a machine and a retail accessory each need a different approach. We agree what will be checked, how the findings will be recorded and which requirements need separate specialist assessment.

When to arrange the inspection

Before or during production

An early review can help confirm the product reference and follow progress against the agreed requirements. This is useful when materials, finishes, assembly details or packaging need to be settled while production is still underway.

Before shipment

Once the goods are sufficiently complete, we can arrange the agreed checks and document the findings before the release decision. Inspection timing needs to fit the supplier's readiness and your collection schedule.

Following a supplier correction

If an item needs attention, we coordinate the supplier's response and clarify the proposed correction. Further verification can be arranged within an agreed scope. You decide how to proceed based on the information available.

Information you can review remotely

The agreed report can include photographs, item references, observations and questions requiring a decision. We aim to make it easy to connect a finding with the relevant product and requirement, so you can discuss the next step with the supplier.

Inspection coverage is defined in advance, including whether the work is based on a sample of the order or a check of every unit. Laboratory testing, certification and specialist technical assessment are separate services when required.

Prepare the inspection brief

Share the factory address and contact, product specification, quantities, approved sample reference and expected completion date. Tell us which dimensions, functions, labels or packing details matter most to your order. We will review the practical arrangements and proposed scope with you.

Read what to agree before production, then connect the inspection date with your shipment preparation.

Tell us about your order

Send your product references, estimated quantities and destination. Include any specifications or timing you have already agreed. We will review the requirements and propose the next step.

Discuss your requirements with our team